Blog in a Box

0800 is free to dial number

In this era, calling a company to lodge complains is extremely expensive especially if you are made to wait by the company. This really irritates a customer and might lead him to switch to another brand. For companies, acquiring a new customer is five times more expensive than retaining an old customer. So what can they do?

Companies can buy 0800 numbers which is free to dial number. The customer does not pay for the call, rather company would be charged as low as five pence per call that they receive. The number has no setup cost or any line rent and the only thing the company has to pay is a small sum for call.

The benefit of a free phone number like 0800 is that it increases it increases the feedback rate of the customers. Since these numbers are free to call, customers feel more confident in sharing their issues wit the company. This all leads to establishing a strong association of customers with the company. Besides this, studies have also proven that 300 times more calling on 0800 numbers than any other number. What more a company wants if it is retaining its customers base at a very cheap cost.

Moreover, when buying a 0800 uk numbers, a company can choose to buy a memorable number which the customer can remember easily and if the number is memorable and free to call, then why wouldn’t your customers call you for feedback or any complaints. This constant communication will lead to lasting and strong relationships with your customers.